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Originally Posted by Mym
This is ridiculous. Lifetime subs and 6mo subs for CO should have been put into the closed beta the day it started. I'm going to demand a refund. Access to the closed beta a week, a month before the open beta is pointless. It's nothing more than a free trial.
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Good luck with trying to get a refund. My friends and I were vaguely interested in Champions Online, but the STO "Gauranteed Access to Open Beta" was what lured us in to purchase a lifetime subscription for each of us. Just got told by the powers that be that 'so sad, too bad, we don't refund lifetime subscriptions anymore' and basically we owe you nothing.
We'll get "access" to Closed Beta at some point, even if we don't actually get to play it. So we've decided if this is the way they want to play it, then STO will be given a miss by us. We'll quite happily wait for SW:TOR and continue to watch our dvd's of the franchise, but not be a part of the game.
For all those saying you should have known better, and they owe you squat, well, I guess they don't, but you kinda get left with the feeling that you paid $200 for something a lot of people were getting for free, and that kinda leaves a bitter taste in the mouth. Buyer Beware indeed, we'll not be caught by Cryptic again.